OUR CURRENT TURNAROUND TIME IS LISTED AT THE TOP OF OUR WEBSITE. MOST ORDER SHIP WITHIN 7-10 BUSINESS HOWEVER SOMETIMES THERE ARE DELAYS ESPECIALLY IF WE ARE AWAY FOR EVENTS.
IF YOU NEED SOMETHING SOONER PLEASE SHOP US IN STORE AT MANCHESTER CRAFT MARKET LOCATED IN THE MALL OF NH BY MACYS OR AT LOCALLY HANDMADE IN THE SALEM, NH MALL.
HAS IT BEEN OVER 14 BUSINESS DAYS SINCE YOU ORDERED? IF SO, SEND US AN EMAIL AT 603DIESELS@GMAIL.COM WITH YOUR ORDER NUMBER IN THE SUBJECT LINE SO WE CAN SEE WHAT HAPPENED. SOMETIMES ORDERS GET LOST OR RETURNED - SO PLEASE FEEL FREE TO REACH OUT.
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I PLACED AN ORDER, NOW WHAT?!
ONCE YOU PLACE AN ORDER YOU WILL GET A CONFIRMATION EMAIL. YOUR ORDER WILL THEN GO TO FULFILLMENT FOR US TO SHIP TO YOU. THIS PROCESS CAN TAKE UP TO 14 BUSINESS DAYS. ONCE IT IS FULFILLED AND SHIPPED, YOU WILL GET AN EMAIL NOTIFICATION STATING THAT IT HAS SHIPPED WITH AN ESTIMATED DELIVERY DATE!
I PAID FOR 2 DAY SHIPPING AND IT STILL ISN'T HERE:
THE SHIPPING SPEED SELECT IS JUST THAT - THE SHIPPING SPEED. THE FULFILLMENT SPEED IS STILL UP TP 14 DAYS. THIS MEANS THAT ONCE WE FULFILL YOUR ORDER (UP TP 14 DAYS) IT WILL GET TO YOU IN (2) BUSINESS DAYS FROM USPS. THIS DOES NOT MEAN IF YOU PLACE AN ORDER ON MONDAY, THAT YOU WILL HAVE IT BY WEDNESDAY.
WE KNOW THAT YOU COULD SPEND YOUR HARD EARNED MONEY ANYWHERE AND WE ARE SO THANKFUL THAT YOU CHOSE TO SPEND IT WITH US. WITH THAT SAID, PLEASE KEEP IN MIND THAT WE ARE FAMILY RAN BUSINESS AND SHIP SLOWER THAN AMAZON. THANK YOU FOR UNDERSTANDING!